For nearly a decade, FreshWave has been making laundry easy for busy individuals and businesses. Here's how we became the most trusted laundry service in the community.
FreshWave was founded in 2015 by Alex Thompson, a busy professional who was frustrated by the time and hassle of traditional laundromats. Alex envisioned a service that would combine professional-quality cleaning with modern convenience—pickup and delivery, online scheduling, and eco-friendly practices.
What began as a small operation with one van and a rented commercial space has grown into the area's premier laundry and dry cleaning service. Today, we serve over 2,000 residential customers and 50+ commercial clients, processing thousands of pounds of laundry every week.
Every item receives expert care through our thorough, multi-step cleaning process.
Upon arrival at our facility, every garment is carefully inspected for stains, damage, and special care requirements. We sort items by color, fabric type, and washing instructions to ensure optimal cleaning results.
Identified stains receive pre-treatment using professional-grade, eco-friendly spot removers. Different stains require different treatments—we know exactly what works best for each type.
Garments are washed in our high-efficiency commercial machines using premium, hypoallergenic detergents. We carefully select water temperature and cycle settings based on fabric type and care labels.
Items are dried at controlled temperatures to prevent shrinkage and damage. Delicate items are air-dried or tumbled on low heat. We never over-dry, which helps fabrics last longer.
Every item is neatly folded or hung according to garment type. We package everything carefully to prevent wrinkles during transport. Dry cleaned items are placed on hangers with protective coverings.
Before delivery, we perform a final quality inspection to ensure everything meets our high standards. Your clean laundry is then delivered fresh to your door at your scheduled time.
At FreshWave, we believe in doing what's right for our customers and our planet. That's why we've invested in eco-friendly practices and products that deliver exceptional cleaning results while minimizing environmental impact.
We exclusively use biodegradable, plant-based detergents that are gentle on fabrics and safe for sensitive skin. Our dry cleaning process uses environmentally responsible solvents that don't release harmful chemicals into the air or water.
Our state-of-the-art machines are Energy Star certified and use up to 50% less water and energy than conventional equipment. We also capture and reuse heat from our dryers to warm incoming water, further reducing energy consumption.
Our modern facility is designed for efficiency, quality, and cleanliness.
Industrial-grade washers, dryers, and pressing equipment ensure professional results. All machines are regularly maintained and sanitized.
Our facility is spotlessly clean and temperature-controlled. We maintain strict hygiene protocols to ensure your clothes are handled in a pristine environment.
Your items are tagged and tracked throughout the cleaning process. Our secure storage area ensures nothing gets lost or mixed up with other orders.
Our experienced staff undergoes regular training on fabric care, stain removal, and customer service. They take pride in delivering exceptional results.
Track your order in real-time through our online system. Receive text updates when we pick up, process, and deliver your laundry.
We recycle packaging materials, donate unclaimed items to local charities, and properly dispose of any waste according to environmental regulations.
These principles guide every decision we make and every service we provide.
We never compromise on the quality of our cleaning. Every item receives the same meticulous attention, whether it's a business shirt or a wedding dress.
Your time is valuable. We've built our entire service around making laundry as effortless as possible through flexible pickup times, online scheduling, and reliable delivery.
We're committed to sustainable practices that protect our planet. From eco-friendly products to energy-efficient equipment, we're constantly working to reduce our environmental footprint.
No hidden fees or surprise charges. Our pricing is clear and straightforward. You'll always know exactly what you're paying for.
We're proud to be a local business that supports our community. We partner with local charities, employ local residents, and strive to be good neighbors.
We're always looking for ways to serve you better. From upgrading equipment to refining our processes, we invest in improvements that enhance your experience.