Ready to experience Serenity? Book your appointment online, give us a call, or send us a message with any questions.
Fill out the form below and we'll confirm your appointment within 2 hours during business hours.
Parking: Free parking available in the rear lot. Enter from Oak Street.
Phone: (555) 123-4567
Email: hello@serenityspa.com
For same-day appointments, please call us directly.
We want your first experience at Serenity to be relaxing from the moment you arrive. Here's everything you need to prepare for your visit.
Everything you need to know before your visit.
You'll undress to your comfort level and be professionally draped with sheets throughout. Most guests remove all clothing, but underwear can be left on if you prefer. For Thai massage, wear comfortable, stretchy clothing.
We recommend booking 1-2 weeks in advance, especially for evening and weekend appointments. For same-day availability, give us a call and we'll do our best to accommodate you.
We require 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be charged 50% of the service price. We understand emergencies happen and will work with you.
Gratuity is always appreciated but never expected. If you'd like to tip, 15-20% is customary. Tips can be added to your card payment or given in cash directly to your therapist.
Please let us know about any medical conditions, recent surgeries, or injuries when booking. Some conditions may require a doctor's clearance. We'll work with you to ensure a safe and beneficial treatment.
Please call us if you're running late. We'll do our best to accommodate your full service, but your appointment may need to be shortened to respect the next guest's time.
Absolutely. When booking, let us know your preference and we'll do our best to schedule you with that therapist. If they're unavailable, we'll recommend someone with similar skills.
Yes! Gift certificates are available for any dollar amount or specific services. They can be purchased in-spa, over the phone, or by contacting us through the form above. Physical and digital options available.
Our team is happy to help you choose the right treatment or answer any questions you might have.