Why pet boarding facilities need a website that reassures pet parents and makes reservations simple
Pet owners choosing a boarding facility are making an emotionally charged decision. They need to trust that their animal will be safe, comfortable, and cared for by people who genuinely love animals. A website that shows your facility, introduces your staff, explains your safety protocols, and shares testimonials from other pet parents addresses the anxiety that makes this decision difficult. Webcam access, daily photo updates, and low staff-to-pet ratios are features that matter to this audience — highlight them prominently if you offer them.
Pricing transparency reduces the most common source of hesitation in the boarding decision. Pet owners who know exactly what a night of boarding costs, what is included, and what add-ons are available can budget and plan without having to call for basic information. Displaying suite options at different price points gives owners agency and lets them select the level of care that fits their budget without feeling judged. Holiday surcharges, vaccination requirements, and cancellation policies should also be clearly stated upfront.
Reviews and reputation are the primary decision drivers for pet boarding. Families who have had a great experience tend to be enthusiastic advocates — featuring their testimonials alongside real staff photos and facility images creates a complete picture that builds confidence. Many boarding facilities see significant repeat business and referral traffic once they establish trust, which means a first great stay can translate into years of recurring revenue from a single client family.
What's included
- Warm orange and forest teal on warm cream background
- Boogaloo playful display typography
- Dog and cat boarding suite pricing tiers
- Daycare packages, grooming add-ons, and reservation form
Frequently Asked Questions
Is this pet boarding / kennel website template really free?
Yes, this pet boarding / kennel template is completely free to download and use. No credit card required, no hidden fees. You can use it for personal or commercial projects.
Do I need coding skills to use this template?
Basic HTML knowledge is helpful but not required. The template uses clean, well-commented HTML and CSS that you can easily customize by changing text, images, and colors.
What pages are included in this template?
This template includes 4 professionally designed pages: Home, About, Services, Contact. All pages are fully responsive and work on desktop, tablet, and mobile devices.
Can you build me a custom website?
Yes. If you need something beyond what a template can do, we design and build custom websites and web apps from scratch. eCommerce, booking systems, membership sites, client portals, and more. Learn more about custom builds.
What vaccinations are required for pet boarding?
Most boarding facilities require dogs to be current on Rabies, Distemper/Parvo (DHPP), and Bordetella (kennel cough). Some facilities also require Canine Influenza and Leptospirosis depending on local disease prevalence. For cats, Rabies and FVRCP (feline distemper combination) are standard requirements. Vaccination records must typically show that vaccines were administered at least 48-72 hours before arrival to allow the immune response to develop. Titers may be accepted in lieu of vaccines for medically exempt animals with a veterinarian's letter. Always confirm specific vaccination requirements with the facility before booking, as requirements vary and must be met at check-in.
What is the difference between cage-free boarding and traditional kennels?
Traditional kennels house dogs in individual runs or kennels — enclosed spaces where dogs rest between supervised play and exercise periods. Dogs have their own defined space and are separated from other animals, which reduces the risk of conflict or illness transmission. Cage-free or free-roam boarding allows dogs to socialize and move more freely throughout the facility in supervised group settings. This is more stimulating for social dogs but is not appropriate for all animals — dogs with resource guarding, anxiety, or aggression do better with traditional individual housing. Many facilities offer both options. The best choice depends entirely on your dog's temperament and socialization history.
How should I prepare my pet for their first boarding stay?
A short trial stay or daycare visit before an extended boarding period helps your pet acclimate to the environment and staff before you are away for multiple days. Bring your pet's regular food to avoid digestive upset from a diet change — most facilities accept food from home and feed it on your pet's normal schedule. Bring a familiar item like a worn t-shirt or a favorite toy that carries your scent. Provide detailed care instructions including feeding schedule, medication needs, behavioral notes, your emergency contact, and your veterinarian's information. Drop off with a matter-of-fact goodbye rather than an extended farewell — prolonged departures increase anxiety for both pets and their owners.
How far in advance should I book pet boarding for holidays?
Holiday weekends are the most in-demand boarding times of year, and popular facilities book up weeks or even months in advance. Thanksgiving weekend, Christmas through New Year's, Fourth of July, and Memorial Day and Labor Day weekends fill first. For summer vacation travel during July and August, booking 4-6 weeks in advance is advisable. For major holidays, 2-3 months ahead is not unusual at highly regarded facilities. If you travel regularly, consider establishing a relationship with a boarding facility early in the year and booking your expected travel dates at the start of the year rather than scrambling last minute. Cancellation policies vary, so review these before booking.
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